United States
Application Process, Advice, and Tips
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Application process
You want challenging work, not a challenging hiring process. At Serco, you’ll find a streamlined application process, as well as potential for growth, loyal colleagues and meaningful work.
Follow these five simple steps when applying
Please note: All Serco positions require an application through our careers portal, you will have a personal interview face to face (in person or through Microsoft Teams) and all offers are extended through the same portal. We will not contact you from a general email account such as Gmail, we do not conduct interviews through texting platforms, and will not present PDF/Word offer letters. Serco will never ask you to provide payment or banking related information nor advance money to you as part of the application and hiring process.
If you are concerned about the legitimacy of someone claiming to be a Serco employee, please contact us at careers@serco-na.com.
If you are concerned about the legitimacy of someone claiming to be a Serco employee, please contact us at careers@serco-na.com.
1. Apply
Your first step to finding your place at Serco begins with searching our current openings to find a position that’s right for you. Once you do, it’ll take you less than 10 minutes to complete your first application. Any other applications will only require you verify or update your information and answer position specific questions.
2. Application review
After you apply, you can count on our dedicated recruiters and hiring managers to take the time to personally review your application. Serco’s application system does not rely on technology to determine if someone is fit for a position. We’ll review your skills, background and overall fit for the role you’ve applied to. Rest assured, we are taking careful consideration and you will hear from us about next steps throughout the process.
3. Interview
Your interview will be conducted in person or virtually and you’ll receive details in advance from your recruiter. This is the time to share your passion for making an impact and how you feel you can contribute to Serco in the role. We’ll ask you questions about your background, skills and knowledge and you should also come prepared with questions to help you determine if this is the right role for you.
4. Offer & Background Requirements
Congratulations! It may take time after the interview to make a decision, but it is part of our process to ensure Serco is a place where you can thrive. At the same time your offer is extended, you will be provided information on completing a background check. Depending on your location of hire and/or program of support, this may include a pre-employment drug screening. There are specific deadlines to complete these actions by, so please review the requirements carefully and contact your onboarding coordinator or recruiter with any questions.
5. Orientation
Once all your contingencies have been met, you will be cleared to start your new position! Serco will notify you, confirm your start date, and provide information for your first day. On your first day, the Onboarding Home Page will provide you with tasks designed to help you settle in smoothly.
Tips from our hiring managers and recruiters
We care about your candidate experience with us. Hear from our team directly on how to best showcase your qualifications and show up putting your best foot forward.
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Mastering the Art of Job Interviews
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Transitioning from military service to civilian life is a significant milestone, often accompanied by challenges. To help veterans navigate this process, we’ve compiled a list of essential resources and tips.
Serco is a place for you
While everyone’s place may look a little different, you will find yours at Serco.