United States
Pension Benefit Guaranty Corporation (PBGC) Field Operations Support Services
PBGC is a federal agency that protects the retirement incomes of nearly 37 million US workers in private sector defined benefit pension plans and is currently responsible for the benefits of about 1.5 million people in failed pension plans. PBGC receives no support from the US taxpayer. Its operations are financed by insurance premiums, investment income and assets and recoveries from failed employer plans.
Our Citizen Services Business
Serco is relied on to deliver a wide range of government services to citizens around the globe, from the management of government departments and contact centers to the administration of flagship employment and health programs, from the provision of complex case management and finance services to the operation of local waste management and leisure services.
We help governments to drive cost-efficiencies and meet rising expectations for improved public services. We do this by streamlining frontline and back-office processes and using digital technology to facilitate self-service and increase convenience. As expert service integrators, we form effective partnerships with small enterprises to manage local delivery.
Our citizen-centric approach and empowerment of our people enable us to design better services, which are personalized to individual needs and offer a better experience.
We help governments to drive cost-efficiencies and meet rising expectations for improved public services. We do this by streamlining frontline and back-office processes and using digital technology to facilitate self-service and increase convenience. As expert service integrators, we form effective partnerships with small enterprises to manage local delivery.
Our citizen-centric approach and empowerment of our people enable us to design better services, which are personalized to individual needs and offer a better experience.